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Fire & Water - Cleanup & Restoration

We appreciate you!

8/11/2020 (Permalink)

Help Us Help You

    I like great movie lines and "Jerry McGuire" had a few. "Help Me Help You" was one of those lines that many people recognize instantly. When our technicians come to your home it is critical that we receive feedback from you, our customer. One of the things that keeps our work interesting is that no two customers are alike and no two properties are alike. Each customer has their own particular ways and therefore different expectations. Some of our customers are reluctant to tell our crews that they are unsatisfied with something because they really appreciate their hard work and don't want to crticize the crew. Rest assured, our crews are not upset. Quite the opposite. When we actively look for ways to serve you we want to know if we are serving you well and to your satisfaction. It is critical for our customers to communicate if any of our services did not completely meet their expectations so that we can remedy the situation, exceed your expectations and leave you feeling happy and confident with our services. That is how you can help us help you!

In Return

   I would like to ask a favor of you if have had great service. In today's world, word-of-mouth has taken a new form . . . social media. We appreciate your reviews and comments in places like Yelp!, Facebook, Google+ and others. It helps us be more visible to future customers. If our service didn't reach your expectations please email us at support@SERVPROcheviotandcleves.com or call our office at 513-467-6666 so that we can resolve any issues and ensure your satisfaction.

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